Queensland Magnesia engaged Parasyn to upgrade five live production SCADA systems from Citect 2018 R2 to AVEVA Plant SCADA 2023 R2 — a major version change across five independent plant areas, delivered with zero outstanding exceptions.
“Parasyn delivered the upgrade better than my previous experience with another contractor — while also resolving legacy issues left over from that earlier work.”
Queensland Magnesia (QMag) engaged Parasyn to upgrade the SCADA platform across its Parkhurst (Rockhampton, QLD) magnesite processing operation, spanning five production areas: KG1, Electrofusion, Crushing & Bagging, Deadburn and Mine site. All five systems were running Citect 2018 R2 and needed to move to AVEVA Plant SCADA 2023 R2 — a major version upgrade involving significant conceptual changes to the platform, not a routine point-release update.
Early estimation testing against a single project file suggested the conversion was comparatively low-risk relative to Parasyn's past major-version upgrades, but with only one of five systems test-converted, contingency was built in for unknowns. The engagement covered the full lifecycle: design, offsite conversion and testing, formal Factory Acceptance Testing, staged on-site deployment and cutover, and Site Acceptance Testing across all five plant areas.
The scope covered the complete upgrade lifecycle across all five production systems, with each area treated as an independent upgrade unit to contain risk and allow lessons from one system to be applied to the next.
Upgrading from Citect 2018 R2 to Plant SCADA 2023 R2 is not a like-for-like update. Parasyn's estimation testing had already flagged it as a major version change with significant conceptual differences, carrying real risk of deprecated functions, driver incompatibilities and tag conflicts surfacing only once each system was fully converted and tested.
Left unresolved, faults like the primary/standby duplicate reporting issue or the broken LIMS OPC link would have surfaced as data integrity problems in live production. Because every issue was caught and resolved during the staged SAT process — including a deliberate pause between 17 October and 10 November to let the Deadburn system run in parallel before full cutover — QMag reached final acceptance on 20 November 2025 with zero outstanding exceptions.
QMag formally accepted the upgraded system on 20 November 2025, with all requirements met, all deliverables issued, and no outstanding exceptions or deficiencies.
| Insight | Impact & Context | Recommendation |
|---|---|---|
| Offsite Preparation Drives On-Site Speed | Front-loading conversion and pre-testing offsite meant on-site visits focused on deployment and validation, not discovery. | Plan offsite conversion and internal testing as a fixed phase before any site activity is scheduled. |
| Test Against Real PLC Hardware Early | Running Pre-FAT and FAT against actual PLC hardware reduced on-site surprises. | Source actual PLC hardware for Pre-FAT at project initiation, not as an afterthought. |
| Parallel-Run Periods Catch What Testing Can't | Running old and new systems side-by-side ahead of cutover surfaced and resolved issues before they could affect live production. | Build a defined parallel-run period into every SCADA cutover schedule with a clear go/no-go criterion. |
| Pre-Configure Display Settings Before SAT | Screen profile and resolution issues were a recurring theme across multiple plant areas. | Add display and screen profile configuration to the pre-SAT checklist as a mandatory completion item. |